File Preparation

Prepare your work for printing by saving high-quality JPEG files with an embedded color profile. Export files tagged with an RGB Color Profile, Adobe RGB, and sRGB are great options. We recommend saving your files at a JPEG quality of 10 or higher in Photoshop, 90% in Lightroom, or the equivalent in your editing tool.

We accept file sizes up to 100mb.

Prep your work for printing by saving a high-quality JPEG for uploading. TIFF format may also be uploaded, but the file size will be much larger with little quality difference. All files must be tagged with a color profile, ideally AdobeRGB, but sRGB colorspace will work. We do not support embedding any other colorspaces (like CMYK). We’re currently unable to accept PSD, PDF or RAW files for printing.

We print most products at 300 DPI, so in general we recommend uploading the highest resolution file you have and to accommodate the final print size. We don’t recommend using tools like Photoshop to artificially scale up your file to add extra pixels that weren’t in the original capture.

Please use embedded color space Adobe RGB1998, or sRGB is fine, also.

Standards set by The International Color Consortium (ICC Profile) refers to special color control that delivers the proper amount of ink to the print. Each paper has a custom ICC profile to optimize the final appearance of the image being printed. Simply put, every device that displays color can be assigned a profile, and these profiles define the color gamut that will be displayed by these devices.

The ICC profiles we use are directly from Hahnemuhles website. The ICC profile ensures that we achieve consistently accurate color reproduction. This profile tells the printer which colors to mix to achieve a specific color or correspond to a specific surface. Please remember every paper has a slightly different base tone so that for every type of paper we use, we select a different profile.

We like to print in 300 ppi to get the best image possible. There are many ways to see what size print your file is capable of. An easy method is open a photo in your preview software (i use mac, but pc is very similar). Use tools to adjust size. You want to change the pixels/inch (ppi) to 300 in the resolution box. Make sure to uncheck resample image and it will give you the max size you can print your image at 300 ppi.

JPEG stands for Joint Photographic Expert Group. TIFF stands for Tagged Image File Format.
A JPEG file uses a compression technique that can lower quality whereas a TIF file does not. The JPEG format uses what’s called ‘lossy’ compression. It’s very good at creating smaller, compressed files but it achieves that by losing some of the image data. Additionally, with jpg files, every time the file is resaved more data can be lost. As long as you do not resave the original image from a digital camera, the file will still maintain its original quality. But if you make an adjustment and rename the original file, the compression technique will reduce quality every time.
We recommend working with TIFF files. They do not lose information every time they are opened and resaved. These files will be larger and therefore slower to save but the final prints will be higher in quality.

Adobe RGB is an accepted standard that has a richer color gamut than other color spaces such as CMYK and sRGB.

General

Yes!
We can print custom sizes from 4″x4″ all the way up to 20″x30″

All our prints are made in-house using Canon Prograf Pro printers, exclusively on Hahnemuhle papers, using 12 color pigmented inks.

Yes, please email us with sizes and quantities for a discounted quote.

The anatomy of the paper used to print fine art is as important if not more so than the print itself. If the paper is somehow adulterated or is mediocre or substandard it will affect the longevity of the print purchased. A paper is acid-free when the pH of the paper’s pulp is neutral. Many of the most reliable acid-free papers are also 100% cotton and free of bleaching and low on metallic levels. Metallic is actually what gives prints their dimension, causing them to almost leap off the canvas. Fine art paper then is especially important in the process of maintaining the longevity or permanence of a fine art print. The paper used is as equally important as the the ink used, which helps the piece stand the test of time while still looking as beautiful as the day it was purchased.

We use exclusively Canon Prograf Pro inkjet printers. Utilizing 11 colors plus a chroma optimizer for gloss uniformity, giving the widest color gamut.

Color depth is also known as bit depth which refers to the number of bits used to define the color channels, red, green, or blue for each pixel. In most RGB systems, there are 256 shades per color channel. If you know the binary system, this number should sound familiar. Therefore, 256 colors for each of the three channels produces over 16 million colors. so an 8 bit color depth will give exceptional color representation. JPEG uses standard 8 bit while TIFF uses 16 bit.

We offer two sizes of borders, 1/2” and 1” borders. We use subtractive borders, meaning the size of the print does not change, but the image becomes proportionately smaller. An example would be, an 8×10 print adding a 1/2” border would still produce an 8×10 print, but the image would now be 7×9. To retain an 8×10 image, start with a 9×11 print size.

Accounts / Orders

Our shipping costs are a flat $10.20 rate for standard shipping. Free standard shipping for orders over $30. Upgrade to next day and 2nd day at checkout.

Login into your account and check orders/statuses via the left menu by clicking “My Orders”

While it is possible to make changes, such as adding prints, or changing quantities, once the file is printed, we cannot accept any changes. Please take your time and be sure of sizes, quantities, and paper choices before submitting your order.

Tracking numbers are automatically generated and emailed when we produce a shipping label. Please allow time for the shipping company to scan the package into their system.

We do offer coupons based on Facebook page and email alerts

We do not do any rush orders. We treat all customer’s orders with urgency and respect. Some orders will ship sooner than others because of print size or volume, but we will not hold someone’s order to place another ahead. There is an option for upgrading the shipping for faster delivery.

All uploaded images are stored on a secure server hosting our website. Images are then downloaded to an in-house server for processing and printing, where they are kept for three months before deletion.

We use Stripe card processing software, which accepts Visa, MasterCard, American Express, Discover, Diners Club, and Debit cards, and many more.